A proactive approach to building a highly-skilled workforce through individual skills training.
A well-trained workforce provides the competitive edge critical in today's constantly changing and increasingly technical marketplace. Businesses require maximum productivity, efficiency and a workforce armed with a variety of skills and experiences to meet their needs.
CELL is committed to promoting economic development by providing the training required to develop and maintain a highly-qualified workforce with the skills necessary to succeed.
Whether you're just starting out in your career, re-entering the workforce or need to obtain skills to enter the workforce, CELL can play a vital role in shaping your future by providing you with skills to be competitive in today's global economy. Increase your earning potential and attain occupational skills by participating in CELL's workforce training programs.
Workforce Development Programs and Courses
International Computer Driving License (ICDL)
Does the technological lingo you've been hearing about computers leave you baffled? Here's your chance to increase your fundamental computer concepts and skills with a globally recognized training and certification program.
Learn about the basic functions of the computer and its operating system. You will be taught how to prepare word processing documents, develop spreadsheets, create tables, sort and find data using Access and develop slide presentations utilizing Power Point. Master the web using search engines, become email savvy by learning to send, receive, and attach documents as well as organize message folders and directories.
Praxis II Tutorial
This tutorial prepares teachers for the Praxis II exam so that they can be designated as higly qualified in order to meet the mandates of the No Child Left Behind Act. UVICELL has partnered with the V.I. Department of Education to offer a free tutorial for public school teachers. The program is administered by the UVICELL Center and funded by the V.I. Department of Education. To participate, call the UVICELL Center at (340) 693-1115.
Hospitality & Tourism
Did you know that tourism contributes more than ninety percent towards the economic development of the territory? There is a lot more to tourism than visitors coming to our shores, shopping and enjoying the seas. If you are now working in the hospitality industry or have an interest in starting a career in this field, our hospitality and tourism programs will provide you with all that is necessary to succeed. You will also gain exposure to the general, social, cultural and economic impacts of the industry.
Hospitality & Tourism Certification:
Students must complete 2 core and 1 elective for certification.
V.I. History & Culture
Customer Service Excellence
Intro to Hospitality/Tourism Today
Intro to Hospitality/Tourism Today
Guest Services Quality Skills
Housekeeping Quality Skills
Food & Beverage Quality Skills
Beverage Equipment Service Training
The local food and beverage industry is in need of beverage equipment service technicians. This program focuses on preventative maintenance of specific coffee and tea brewing equipment. The training will offer installation and removal standards and guidelines from leading equipment manufacturers in the industry.
Taxi and Tour Certification
The success of any tourism product is dependent on assuring that tourists are given the complete experience -- stellar customer service, excellent amenities and an abundance of activities. Enhance visitors experience and ensure repeat business.
The taxi and tour certification program is designed to equip tourism professionals with skills to actively engage guests in the language, history and culture of the Virgin Islands. Responsible tourism begins with you! Help ensure that accurate information is imparted to tourists about the territories natural and cultural heritage.
Master Electrician Licensing Exam Review
This course is designed to assist electricians to prepare for the Master Electricians Examination which is administered by the Department of Licensing and Consumer Affairs. A review of the electrical code and general test-taking skills will be provided.
Delivering Knock Your Socks Off Service
Based on the acclaimed "Knock Your Socks Off" series, discover the secrets of customer care that will help you deliver world-class customer service skills in communication, self-management and organization. Utilizing practical, easy to follow steps, learn trusted techniques and positive approaches that will inspire you to believe in the value of customer care and give you the skills and styles to deliver it. You will learn how to meet customer expectations and satisfy their needs, avoid the ten deadly sins of customer service, cope effectively with "customers from hell," and much more.
Customer Service and Business Etiquette
Go from good to great customer service. Learn to develop and execute a comprehensive customer service program that will allow you to resolve customer complaints, deal with difficult customers, and retain customers while delivering stellar customer service.
Workplace Readiness Skills
Getting the job you want is important; retaining the job is essential. In this program, you will learn the skills necessary to not only prepare yourself and land the job you desire, but also stay on that job and advance in your career. You will be taught how to develop a resume and cover letter, professional interviewing techniques, general office duties, communicating with people on all levels and much more.
Ethical Issues and Decisions in Law Enforcement
This interactive 8-hour workshop explores ethical issues, questions and problems relevant to community policing. Emphasis will be placed on the recognition of ethical issues, personal and professional decision-making skills, the consequences of ethical and unethical behavior, the Law Enforcement Code of Ethics and the role of moral development and personal character in the professional life of a community police officer.
Problem Solving for the Community Police Officer and Citizen
This interactive 8-hour seminar focuses on problem-solving elements of community policing. Community residents, law enforcement officers, public employees, social service agencies and private sector representatives can learn how to enhance problem-solving skills and more effectively address community-policing issues.
Certified Nursing Assistant/Home Health Aide Training
This 120-hour course will prepare the student to take the national certification exams to become a Certified Nursing Assistant/Home Health Aide (CNA/HHA). Students will learn how to provide safe and effective care to their patients, while assisting the care team in achieving patient goals. For more Information, click here.