Library and Student Technology Services
This team is the advocate for student technology needs. These responsibilities however, are tied very closely to other areas of the component. The Manager will lead this team with an ITS Supervisor in the Learning Environments area, specifically focusing on classroom, computer lab, smart and videoconference rooms.
Classroom Readiness: This team would assume the accountability for maintaining facilities, machine configuration, videoconferencing equipment and software testing for faculty, initiate the process for necessary software and material access, support technology assignments for faculty, provide material access, support technology assignment for faculty, provide labor for classrooms and technology, maintain statistics and serve as the ?owners? of the classrooms. In essence they assume end-to-end responsibility for classrooms.
Learner Technology Support: By augmenting the computer lab staff with video conference staff and staffing resources from the library, the learner resource team will provide learner support to students in labs. The computer lab staff can take advantage of their connection to the tutors and their organizational connection to the library to lead the development of training of information literacy and bibliographic instruction and to provide the necessary "just in time" support. The team will also keep statistics, coordinate technical resources for resolution, track problems and make recommendations to technical staff to improve services. This team will have adequate technical resource access to meet learner needs as they arise and resolve learner concerns on the spot.
Learning Environments: In an effort to evaluate and improve all teaching and learning spaces across the university, the team will be examining everything from the layout of the room to the type of furniture to the use of technology. The assessment of all the spaces on St. Thomas and St. Croix will yield an extensive plan to renovate learning spaces to best achieve University goals.
ADA Compliance: This team will serve as advocates and monitors to make sure services offered are compliant with ADA standards.
Library Services - St Thomas: As part of the learner resource team, the library staff can provide guidance and service regarding information resources to assist learners in the success of their course work. They will provide access to materials for distance learning courses and provide student support in managing distance learning classes as well as on campus learners. The library staff also provides bibliographic instruction and information literacy instruction, orientation and training for the services offered from the learner resource team.