The University of the Virgin Islands officially launched a Service Charter program for 11 components and departments at a ceremony held simultaneously on both campuses on Friday, Sept. 19, 2008. Personnel from all UVI departments and components were joined at the sessions by a number of representatives from the Virgin Islands government, including Senate President Usie R. Richards, Sen. Louis Patrick Hill, Director of the V.I. Division of Personnel Kenneth Hermon, Commissioner of the Department of Labor Albert Bryan, Jr., Administrator for St. Thomas and St. John Barbara Petersen, Director of the Motor Vehicle Bureau Jerris Brown and V.I. National Guard Adjutant General Renaldo Rivera.
UVI Service Charters -- which will now be promoted in individual departments and components with brochures and posters -- are part of the University's VISION 2012 commitment to improve service, accountability and cross-functionality. The Service Charters - available at right - describe the service experience that clients can expect from UVI departments and components. They also include key information about a department's service delivery approach and the relationship the client will have with the department.