Students on campus grounds

Rights & Responsibilities

Student's Rights

You have the right to ...

  • Privacy. All information submitted with your financial aid application will be treated as confidential.
  • An explanation of the financial aid process. If you do not understand how your financial aid award was determined, please contact the Financial Aid Office.
  • Appeal. Please contact the Financial Aid Office if you believe that your application for financial aid was not fairly evaluated.
  • Know the effect of withdrawal/ceased attendance of class from the University and the impact it will have on your financial aid.
  • Know the effect that course reductions (dropped courses) will have on your financial aid.
  • Know where to go for advice regarding other financial alternatives.

Student's Responsibilities

It is a student's responsibility to

  • Read and pay special attention to applications and all other related materials and to comply with the application deadlines.
  • Submit honest and accurate information on all forms.
  • Promptly respond to requests and inquiries from the financial aid office.
  • Use financial assistance solely for expenses related to attendance at the University.
  • Report any financial assistance received from sources outside of the University promptly upon notification of the award. You are responsible for reporting changes in your finances. You must notify the Financial Aid Office if you receive scholarships, loans or grants from any source outside of the University so that your financial aid may be reappraised. The Financial Aid Office is required by law to consider all sources of aid when awarding federal student aid funds.
  • Maintain Satisfactory Academic Progress (SAP) as defined in the University's policy.
  • Report any changes in your name, local and/or permanent address, and marital status to the Financial Aid and Academic Services offices promptly.
  • If selected for Verification, you (and your spouse/parents, if applicable) will be required to submit additional materials to document information submitted on your application.
  • You are responsible for repaying your loans. Acceptance of any loan carries a serious legal and financial obligation. Failure to meet this obligation will adversely affect your credit rating and prohibit you from receiving federal financial aid in the future. Student who are first-time borrowers are required to complete an online Entrance Interview before receiving any loan funds. Borrowers are also required to complete an online Exit Interview before leaving school. During the Exit Interview we will explain the various repayment options and types of deferments available. The online interviews can be complete at
  • Report changes in your student status. If you change your address, drop below full-time status, or withdraw from school you must notify the Financial Aid Office as soon as possible.
  • To keep copies of all documents and records you submit to us.
If after having thoroughly read the information on the financial aid office website, should you need further information, feel free to contact the University's financial aid offices:

(340) 692-4193 St.Croix Campus • (340) 693-1090 St. Thomas campus.