Welcome to our listing of FREE Webinars designed to introduce you to the PULSE Frame. Stay tune for more information on our upcoming live webinars! Subscribe today and receive Dr. Nancy Love's FREE eBook, "PULSE: People Using Language Effectively" with your subscription.
Available in February 2018
Prepare for the Conversation
We do our work in conversation. Taking time to set the stage for a difficult conversation
is always time well spent. This webinar will review the 7 vital elements necessary
for preparing for a conversation and how each works to improve the quality of the
conversation that follows.
Available in March 2018
Uncover the Story
Everyone has a story. When you here two people describe the exact same situation,
you notice that each will have a unique perspective. This webinar explains how to
name the story or give it a title so that those different perspectives can be focused
on naming and resolving the circumstance.
Available in April 2018
Learn the Criteria
When you ask someone “What is important to you about this circumstance?”, they pause.
The question gets to those underlying criteria for change that they really hadn’t
considered. This webinar is about listening for and identifying those important criteria
for resolving a circumstance and creating sustainable outcomes and improved relationships.
Available in May 2018
Listen to what people complain about. Can you hear what’s important to them from
their complaint? This webinar teaches you to find their Beliefs, Expectations, Assumptions,
Concerns and Hopes that are buried in defensive and angry language. Reframing from
complaint to BEACH changes a conversation from confrontation to collaboration.
Available in June 2018
Search the Possibilities
What if a miracle happened and differences could be resolved? This webinar looks
at how to encourage brainstorming for a vision of the future where everyone’s needs
are met. The secret to creating a future together, where relationships are strengthened,
will be revealed.
Available in July 2018
Explain a Plan of Action
Making commitments to each other at the end of a meeting or conversation is easy enough.
This webinar explores how to make sure those commitments are the kind people will
actually keep. How can we use language to encourage compliance and increase the likelihood
of successful, sustainable outcomes?
Available in August 2018
Choice = Freedom + Responsibility
What happens when we are free to choose? This webinar explores the sociology of freedom
of choice and how it influences conversations and relationships. Understanding this
one principle can change how you see the world.
Available in September 2018
Words Create Worlds
Deliberately choosing words that join us together can make a big difference in conversation
and in relationship. Without even realizing it we say things that take us away from
a resolution. In this webinar, we will identify words that work to build collaboration.
Available in October 2018
See the Ball in the Net
What happens to us when we have a clear picture of the future? This webinar explores
how positive images of the future pull us toward that vision and make change possible.
We move toward what we anticipate will happen.
Available in November 2018
Positive is as Positive Does
The field of positive psychology is growing. Research is supporting theories on happiness
and the impact on productivity. This webinar explores the neuroscience behind collaboration
and how understanding how the brain works can change how you approach difficult conversations.
Available in December 2018
It’s Never Too Late to Have a Happy Childhood
Everything we see, hear and experience is open to interpretation. This webinar explores
how we interpret our past, present and future and can also reinterpret them with guidance.
Learn how a positive spin on a negative event is always an option.
Available in January 2019
The Conversation Changes the Minute You Ask a Question
What if you could change the world with a single question? This webinar explores
the possibilities for change that live in well formulated questions.